What is RPA & AI?

Robotic Process Automation (RPA)  and the “Bots”

RPA is a form of automation that utilizes screen scraping, keyboard, mouse, image recognition, and other controls to take actions.  RPA interprets the user interface of third party applications and software and configures them to execute steps identically to a human user.  However, RPA offers the option to enhance those steps through either minimizing execution time, increasing output, decreasing errors, and having current systems communicate more efficiently.  Each process automated through RPA is called a robot or a “Bot”.  Certain vendors allow for one developer license per employee that can be used to create any amount of bots.  To push those bots to run behind the scenes, such as a server, it is required to also purchase server bot licenses sometimes referred to as “Bot Runners”.  With the amount of processes to be automated companies usually end up purchasing multiple developer and server licenses.  Processes can be automated to run on servers on scheduled times or set by triggers utilizing a control room that will act as an administrator of your bots.  We can help you with an RPA implementation that will maximize your investment and use the correct amount of resources required.


RPA is not considered coding, rather it provides a simpler way to configure applications, software, tools and processes.  RPA is considered Non-disruptive compared to traditional IT deployments where the transformation and change of existing systems is complex, time consuming, and risky.  This is why RPA is so much more cost effective to implement.


RPA does not require programming skills.  Employees with process and subject matter expertise but no programming experience can be trained to independently automate processes utilizing RPA software.  Normally all the actions, if implemented correctly, take place in a server or cloud environment.  However, it could also be implemented on desktops but can interfere with other jobs being performed by the user of the desktop.


The biggest drawback for companies wanting to implement RPA is the ease for which the software can access multiple systems, applications, and data.  However, through proper implementation the level of security can actually be increased while at the same time providing additional audit trails and layers of security to make sure your data retains its integrity.   Not only will you see which RPA developer worked on the configuration but you can also see which server executed the configuration.